FYI... I just finished an online chat with Adam from VV. I was trying to get a better understanding as to what the Climate chart was suppose to be showing me so I went to the Training tab in VV. The Navigation Training Series wouldn't open neither would any other link on the page.

Adam suggested I try another browser like Firefox. I told him that my Google Chrome browser was very popular in Canada and their IT folks should should make the links workable on Chrome. He said it was a known issue. I then suggested that a notation should be put on the Training Tab page to make your clients aware of this short coming and suggest using Firefox or Edge as Adam suggested to me.

Perhaps you could add this to your next management meeting?

Regards,
Neil MacLellan, Ottawa.

Hello, thank you for choosing VectorVest. How may I assist you?
Adam
Adam I'm trying to figure out what the Market Climate graph is suppose to tellme . When I click on Navigation Traning Series under the Training tab nothing happens.
NEIL MACLELLAN

I would be glad to help with this. May I have your email address so I can check the status of the associated account?
Adam
Other than the Chat opening up here I can't get any of the links to work under the TRAINING tab.
neilmac7777@gmail.com
NEIL MACLELLAN

It tells you the macroeconomic factors surrounding the overall market.
Interest, inflation and earnings as the big 3
Adam
It certainly looks different than the MTI
Can you explain why I can't access the Navigation Series?
NEIL MACLELLAN

Use a different browser
Adam
Such as>? I'm using Chrome.
Perhaps you should make note of this limitation on the Training Tab.
NEIL MACLELLAN

Try firefox
Adam
Google is the most popular in Canada... maybe your IT guys shouyld be made aware of that.
I don't have firefox... how about BING?
NEIL MACLELLAN

Try microsoft edge
Adam
Bing /Edge... they are the same I thing... I will try that.
Seriously, you should make a note on the page as to what browsers you support.
NEIL MACLELLAN

It's a known issue.
Is there anything else I can help you with?
Adam
Thank you. How about putting a note on the page then?
Yes please. Put a not on the page that Chrome doesn't work on the Training tab.
NEIL MACLELLAN

Duly noted.
Also, you can submit an improvement request
....improvement requests are found at the bottom of the training tab
Thanks for doing business with VectorVest, it was our pleasure to assist you. Please help us improve our customer service efforts by participating in the short survey once I close this chat session.
Adam
Thank you for contacting us.