29 results found
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pdf documentation for other add on modules available for VV7
You have pdf quickstart documents explaining ProTrader and Derby modules under the Training tab. Where or why haven't the other modules been backed up by quickstart documents instead of videos only? I would like to have the ProfitLocker Pro module quickstart quide in pdf format for all the Stops and Variations explained while setting up Portfolio Genius.
1 vote -
Ability to change font size on Home page
I was able to increase the font size on the Viewers pages.
You folks HAVE to get us the functionality to increase the size on the Home page. This is ridiculous and inexcusable.
2 votes -
I am a new trial user. I have watched the first video. I got lost trying to enter my stocks on stock view. I had to wait 1 hr for phone o
update your videos. Don't make new subscribers have to wait for hours for help to figure out your system
1 vote -
VectorVest needed for Mac users without Parallels
Please create VectorVest for Mac. The "Parallels RAS Client" solution slows up the entire computer. Very disappointing.
2 votes -
1 vote
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Under Vectorvest 7 , unlike the old system I can no longer customize the period for Hi-Lo price searches on stocks . I was using an 18 and
Under Vectorvest 7 , unlike the old system I can no longer customize the period for Hi-Lo price searches on stocks . I was using an 18 and 22 week period hi/lo search along with other parameters . Please be advised this is a game changer for me . I cannot understand why you did not incorporate this feature into Vectorvest 7 . Is it possible to make a last minute adjustment to your program .
I do not know what it will take to return this feature . I do my searches on a weekly basis and of this…1 vote -
JUST REPLY TO EMAILS REQUESTING SUPPORT
Reply within 12 hours to all emails requesting support. Not just acknowledging receipt, but offering a solution. I´m hung up two days on a course I am taking with you for want of help on a technical issue.
3 votes -
When calling in to "Technical and Training" option to be called back in the same order you called in.
Investors have the choice of waiting on the line or being called back in the same order they called in. This would save a lot of hanging on the line waiting for a technician, and would be fair to the investor.
Currently we get called back when convenient -- In my case two days later.3 votes -
RESPOND to customers consistently, and in a timely manner. Do not IGNORE their emails, or only respond to some of them.
1) RESPOND to customers consistently, and in a timely manner. Do not IGNORE their emails, or only respond to some of them.
2) DO NOT keep trying to force customers to call you if they prefer, or ONLY can use email. You should be meeting the CUSTOMER's needs - NOT your own.
4 votes -
Online manuals is a must!!!!
We are not all expert traders. Are there any? You should provide online definitions and manuals for paid annual software usage so one can go at his own pace.
4 votes -
Compile the html help file
The help file is already in perfect shape for compiling.
It would be much nicer to browse help offline, while sitting on the beach, than to sit in a stuffy room, where wifi is available.2 votes -
Place a FEEDBACK button on each window, especially in trial versions.
I only stumbled onto this feedback after long searches for just such a feedback button.
2 votes -
no closed caption on all play videos
There are no closed captions on all play video
4 votes -
Access Denied even when able to login on website
I've been getting access denied when loging in to VectorVest even though I have been able to log in to the online website and this has happened for three days already. May you please help so that this doesn't happen
7 votes -
Need to have team-viewer support and also online chat
Need to have team-viewer support and also online chat
3 votes -
1 vote
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WE need Fractional shares capabilty ASAP
Must be done for clients use advisory managed portfolio whereby ETF are frequently purchased on rounded dollar basis and end up with Fractional share ie 10.49 shares or 100.67 shares
This enhancement is necessary as well to be able to synchronized with ROBO trader Trading system to coincide with TRADEKING brokerage
Please hurry get it done
1 vote -
i cannot easily find the webinar schedule for the 5 weeks i signed up for?
a live chat on your site would be great.
1 vote -
Please add the Truth Table to the help facility, and include a help index entry for it.
This is a fundamental concept and a very useful VectorVest tool; but it is time consuming and awkward to navigate one's way to it in the essays. A help file entry (and/or a glossary entry) would be an efficient way for users to access it for reference. Additionally, pointing to the essays that discuss it, from within this help file entry, would be a useful mechanism for users to help themselves to a better understanding of the concept and its application.
1 vote -
Financial viability
VectorVests system indicates WBA is an OK investment. Where does it show that WBA is in a distressed Financial situ?
1 vote
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